I want to upgrade my subscription to a paid plan but I cannot see the option. Why is this so?

Question: I want to upgrade my subscription to the Pro plan but I cannot see that option. Why is this so?

Answer: There are two possible reasons why you do not have the option to upgrade your free plan to the Pro plan:

  • Your store does not have a custom domain which is the generic myshopify.com domain as their main store address.
  • Your store is protected by a password 

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