How to cancel a paid subscription

We're sad to see you go! 😞 Canceling your Pro or Premium subscription is simple.

All you have to do is remove the app from the apps page of your Shopify admin and the subscription will be canceled. Follow these easy steps:

1. In your Shopify admin, click Apps.

2. Click the Delete icon beside the link of the app.

Please note that your last charge for your app subscription may appear in your Shopify invoice even after you have uninstalled the app, because there is a delay between when an app subscription renews and when the charge appears in your Shopify invoice. For more on this, see Why do I see a subscription charge after I have uninstalled the app?

If you need help, click Contact Us below.

Still need help? Contact Us Contact Us